SEMINARS
All seminars can be ordered also for closed groups!

CONFLICT MANAGEMENT

Art of conflict management (16 hours)

Basic of Conflict management:

Understanding conflict (Definition of conflict; types and sources of conflict, Positive and negative aspects and consequences of conflict, Conflict and violence),
Leraning about oneself (Conflict tolerance and conflict sensitivity, Development of conflict and conflict sensitivity, Conflict response styles)
Principles and guidelines for conflict management

Techniques of Conflict Management:

Techniques of immediate conflict management (Preserving cooperation, Accommodation of conflict, Enlargement of information space)
Metacommunication
Techniques of strategic conflict management system, (Changing behavioural patterns, Changing the Territorial changes)
Raising awareness and development of culture

Basic of conflict management (8 hours)

Understanding conflict (Definition of conflict; types and sources of conflict, Positive and negative aspects and consequences of conflict, conflict and violence),
Leraning about oneself (Conflict tolerance and conflict sensitivity, Development of conflict and conflict sensitivity, Conflict response styles)
Principles and guidelines for conflict management

Techniques of conflict management (8 hours)

Techniques of immediate conflict management (Preserving cooperation, Accommodation of conflict, Enlargement of information space)
Metacommunication
Techniques of strategic conflict management system, (Changing behavioural patterns, Changing the Territorial changes)
Raising awareness and development of culture

Mediation: alternative dispute resolution (16 hours)

What is mediation
Principles of mediation
Role and qualities of mediator
Groundrules, guidelines and steps
Roleplay and practicing
Art of asking questions
Roleplay and practicing
Layers of conflict

Mediation on workplace and in personal relations
Mediation in everyday life
Phases of mediation
Mediation as a process
Roleplay and practicing
Options and choices
Roleplay and practicing
Reflection and closure

Management of inner conflicts (8 hours)


What is inner conflict?
Types of inner conflicts
Recognising inner conflicts and dysfunctional beliefs
Guidelines for inner conflict management

Techniques for inner conflict management
Creating exits from negative inner states
Development of ability for inner conflict management

Raising awareness about the importance of conflict management (16 hours)

Comon kinds of conflict among students
Raising awareness with teachers, parents and students
Development of conflict tolerance and conflict sensitivity
Peer mediation
Mediation by teacher in case of disputes among students

What is inner conflict, how it appears and what are the consequences
Guidelines for managing inner conflicts
Techniques of managing inner conflicts
Leading workshops and using prepared material
Action plan

Raising awareness about the importance of conflict management (40 hours)

(5 day training for volunteers)

Getting to know eachother, Expectations and goals; Presentation of the project
What is conflict; Types of conflict; Consequences of conflict; Violence and abuse
Conflict sensitivity and conflict tolerance; Response styles
Developing conflict sensitivity
Techniques of immediate conflict management

Presentation of the project and use of prepared material; Action Plan
Roleplays and excercises
Techniques of strategic conflict management
Inner conflict management
Mediation
Reflection and closure

MANAGEMENT OF ONESELF, RELATIONSHIPS AND COMUMUNICATION

Anger management (8 hours)

Anger, it's function and it's source
What intensifies and what decreases anger?
When is anger usefull and how to use it?
Expressing anger constructively

Guidelines for anger management
Mental excercises for anger management
Excercises in constructive expression of anger
When anger gets out of control...

Stress management (8 hours)

What is stress, its types and sources
Optimal level of stress and negative consequences of exagerated stress
Structural model and dynamics of stress
How do I respond to stresfull situation and how stress influences me?
Indicators of stress and recognising it

Physical techniques of short-term stress management
Mental techniques of short-term stress management
Managing long-term stress
Decreasing environmental stress and action plan

Dealing with violence and nonviolent communication (8 hours)

Violence and its types
Source and consequences of violence
Structural model and amplifyers of violence
Cognitive aspects of violence and nonviolence
Three types of responses to violence

How to break the vicious cycle of violence?
Anger management and calming down others (mental excercises and role-plays)
Conflict management as a way of decreasing level of violence in communication

Development of constructive interpersonal relationships (8 hours)

Key elements of constructive relationship
Obstacles for constructiveness, nonresponsibility and blindspot.
Heart valve principle and it's usefullness for interpersonal relations

Meaning of quality communication and conflict management
Preserving of positivity and benevolence
Balancing emotions and reason
Sincerity, freedom and trust

Quality communication in interpersonal relationships (8 hours)

Quality communication and constructive interpersonal relationships (16 hours)

Guidelines for a happy marriage (8 hours)

PROGRAMS FOR TEACHERS

Art of conflict management (16 hours)

Basic of Conflict management:

Understanding conflict (Definition of conflict; types and sources of conflict, Positive and negative aspects and consequences of conflict, conflict and violence),
Leraning about oneself tolerance (Conflict tolerance and conflict sensitivity, Development of conflict and conflict sensitivity, Conflict response styles)
Principles and guidelines for conflict management

Techniques of Conflict Management:

Techniques of immediate conflict management (Preserving cooperation, Accommodation of conflict, Enlargement of information space)
Metacommunication
Techniques of strategic conflict management system, (Changing behavioural patterns, Changing the Territorial changes)
Raising awareness and development of culture

Raising awareness about the importance of conflict management (16 hours)

Comon kinds of conflict among students
Raising awareness with teachers, parents and students
Development of conflict tolerance and conflict sensitivity
Peer mediation
Mediation by teacher in case of disputes among students

What is inner conflict, how it appears and what are the consequences
Guidelines for managing inner conflicts
Techniques of managing inner conflicts
Leading workshops and using prepared material
Action plan

Stress management (8 hours)

What is stress, its types and sources
Optimal level of stress and negative consequences of exagerated stress
Structural model and dynamics of stress
How do I respond to stresfull situation and how stress influences me?
Indicators of stress and recognising it

Physical techniques of short-term stress management
Mental techniques of short-term stress management
Managing long-term stress
Decreasing environmental stress and action plan

Techniques of nonviolent communication for teachers (8 hours)

Violence, violent and nonviolent comunication
How to break the vicious cycle of violence?
Anger management
Calming down the other

Expresiong constructively
Nondefensive listening
Mediation - alternative dispute resolution
Conflict management as a way of decreasing level of violence in communication

Constructive communication approach according to Thomas Gordon (8 hours)

Conflict resolution in kindergarten (8hours)

How to communicate with parrents constructively (8 hours)
 



RAKMO Institute is founding member of RAKMO Institute is founding member of RAKMO Institute is founding member of 
RAKMO Institute is member of

European Mediation
Network Initiative

Association of Mediation Organisations of  Slovenija - Medios
European Association for Transformative Mediation UIA - Word Forum of Mediation Centers



(c) 2011-2018 Zavod RAKMO - Center za mediacijo in obvladovanje konfliktov - Vse pravice pridržane
Produkcija 5ka